The Whiteleaf Centre

Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
 
1,936 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Aylesbury Vale Crisis and Home Treatment Team
6th March 2024


I felt listened to and had been given good advice on what to do next.

Suggested improvements
None.

Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
6th March 2024


Staff member was very clear in his questions. Made a point to talk through each individual aspect.

Suggested improvements
Improve the service as a whole. I have been in crisis team 4 times and keep being offered the same treatment which I find unhelpful. Unwilling to meet my needs. No middle ground treatment available.

Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
6th March 2024


Staff respectful, polite good tone.

Suggested improvements
Still saying name wrong. Despite no 4 clearly after name and numerous corrections.

Experience
Dignity/Respect
hey_feel_involved
Rating not given.
Information
Staff
Kindness
Listened to
Queries answered
Support
 
Review of Aylesbury Vale Crisis and Home Treatment Team
6th March 2024


Understanding my situation.


Listened to
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Rating not given.
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FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
6th March 2024


A comfortable setting/ tone was set very quickly and my brother was able to speak openly Daniel was heard and understood and options prescribed to him.


Experience
Dignity/Respect
hey_feel_involved
Information
Staff
Kindness
Listened to
Queries answered
Support
 
Review of Aylesbury Vale Day Hospital
2nd March 2024


The staff facilitating the therapy were extremely warm and professional

Suggested improvements
N/A

Listened to
Involved
Communication
Staff
Support
FFT Experience
Meeting needs
 
Review of Aylesbury Vale Day Hospital
29th February 2024


The staff listened without judgment and were understanding.


Listened to
Involved
Communication
Staff
Support
Rating not given.
FFT Experience
Meeting needs
 
Review of North Buckinghamshire Older Adult Mental Health Team
23rd February 2024



Listened to
Involvement
Communication
Staff
Satisfied with service
Support
Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
23rd February 2024



Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
23rd February 2024


Assessment personal. Excellent. Once seen service can be great with right person.

Suggested improvements
That I did not get so bad before notice was taken.

Listened to
Involved
Rating not given.
Communication
Staff
Time to talk
Family Involved
Rating not given.
Contact Information
Rating not given.
FFT Experience
Rating not given.
 
 
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Page 8 of 185
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